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Metro Office and Computer Supplies ‘levelled up’ with ISO 9001: 2015 Certification

Metro Office and Computer Supplies on Tuesday received their ISO 9001: 2015 certification, becoming the first of six private companies from across the Caribbean region to become certified.

The ISO 9001: 2015 Certification is internationally recognised, and the President of Metro Office and Computer Supplies, Dirgindra Ramnarayan, told staff who were present that an expectation comes with this certification.

“That expectation, if we have that sign on our wall or anywhere, our clients are expecting that standard, so I am standing here and asking our dedicated employees to make sure that we serve with pride and we serve standard. So thank you guys very much to get Metro here.”

In 2021, the Guyana National Bureau of Standards (GNBS) submitted a list of private companies to CROSQ, which were vying for certification to the ISO 9001: 2015 Standard under the 11th EDF- EPA Programme – TBT- Component.

Metro was selected for assistance and is one of the first private sector companies in the Caribbean region to receive such certification.

Chief Executive Officer of CARICOM Regional Organisation for Standards and Quality (CROSQ) Deryck Omar, one of the implementing partners of the 11th EDF EPA Programme, posited that achieving this certification was ‘no easy task.’

“Not only have you achieved this milestone in record time, you’re the first of the six organisations being supported under the 11th EDF Technical Barriers to Trade programme to do so. A hearty congratulations to you, sir, and to your organisation as well as the management and staff for this dedicated achievement; believe me when we say it is not easy.”

He commended the GNBS for providing technical support to private sector bodies such as Metro for achieving this.

Deputy Programme Manager of CARIFORUM, Yvanette Baron-George, another implementing partner, said the certification is a result of the support provided to six private sector organisations in certification to internationally recognised management systems by CARIFORUM.

European Union representative Kristina Sevastou noted that standard is key to developing the private sector in Guyana and the wider CARIFORUM.

Acting Executive Director of the GNBS Ramwattie Karan congratulated the company for ‘an outstanding achievement.

“From the GNBS and the ministry perspective, it is always being a proud moment when businesses take action clearly demonstrates that they are in it for the long haul.”

Meanwhile, a representative of the National Certification Body of Jamaica, Navenia Wellington Ford, explained that any company that wants to ‘level up’ uses this certification tool.


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